5 Tips for Proving Customer Service on Social Media

           In the age of Social Media, we are more connected than ever before. This connectivity extends beyond just friends and family but includes businesses and corporations. Naturally, with this connectivity comes an opportunity to provide customer service across social media, and I think it’s a great idea to do so. … Continue reading 5 Tips for Proving Customer Service on Social Media

Social Media Marketing 2020: What I Will Take Away?

To say that this has been a crazy year would be an understatement. Between Covid-19 spreading like wildfire throughout the world and the resulting lockdowns, it felt as though everyone’s life was put on pause during this year. While in many cases we did have to hit the pause button on certain social aspects in … Continue reading Social Media Marketing 2020: What I Will Take Away?

After 20 years of Social Media Use

           After nearly 20 years of social media use, I thought I finally figured out the secret sauce: The higher your count, the more successful your account was. Friends, followers, subscribers, likes, whatever the network called it, the higher it was the better off you were.  I knew this wasn’t the full picture, but I … Continue reading After 20 years of Social Media Use