Amelia Earhart

My favorite promo I created for her is the Instagram stories. It really captures her style and sends the message across in few words. The text, layout, color, and photo comes together for a nice visual appeal. To top it off, her quote urges users to take action. In the second photo, there is also … Continue reading Amelia Earhart

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There’s more to YouTube than silly cat videos?

The two brave cats are drifting in the steel washtub among the icebergsin the sea. Their ship is called Catanic. Let’s chat about YouTube. I don’t know about you, but I’ve spent many wasted hours watching silly cat videos. YouTube is a fun source of entertainment, but it also has many benefits for marketers. According … Continue reading There’s more to YouTube than silly cat videos?

Social Media Customer Service

In a world dominated by social media, corporations’ presence and their usage of customer service online is of the utmost importance. Walking into a store and waiting in line? Calling into a 1-800 number? Sending an email that takes 5-7 business days for a response? “Ain’t nobody got time for that.” Social media has opened … Continue reading Social Media Customer Service

Social Media Customer Service: Excel or Flop

In the past companies customer service was restricted to being either in person or over the phone. Nowadays brands need to extend their customer service from the interactions of old to the online space. Social media definitely helped brands not only get in touch with their consumers, but helps them stay relvevant. Now instead of … Continue reading Social Media Customer Service: Excel or Flop

Excellent and Unpleasant Customer Service

Customer service is all about matching customer expectations. Whether you’re a corporation with support teams around the world, or a rookie entrepreneur working from home it is important to always be engaged. Being involved with customers doesn't have to include communicating with them every day, but being attentive to the customers needs in which can help grow any company. … Continue reading Excellent and Unpleasant Customer Service

The Good, The Bad and The Ugly of Customer Service

Great customer service is always expected, whether the business selling an experience, a product, or food the customer deserves the best service. Great customer service is what truly distinguishes a good business from a great one but even the greatest of businesses will fail in some aspect. How do these businesses bounce back from these … Continue reading The Good, The Bad and The Ugly of Customer Service

Serving up customer service: Sarcasm, Non-Response, and Disrespect – All free add-ons!!

“The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.” - Jeff Bezos Thank goodness for fast shipping! That’s the voice of someone who clearly is not excited about the opportunity to leave you blushing with great customer service. I have worked in the … Continue reading Serving up customer service: Sarcasm, Non-Response, and Disrespect – All free add-ons!!