I Am No Longer a Stranger to the Ways of HootSuite!

Never would I have guessed there would be a program so easy, smooth, and convenient for your average (or even experienced) social media coordinator/manager. Not only is the idea of this program AWESOME, but the training videos and certification process is top notch. Now, diving into some things that, off the bat, I thought were … Continue reading I Am No Longer a Stranger to the Ways of HootSuite!

No one:……..absolutely no one:……Twitter customer service: sorry to hear that! DM us for a full refund!

Can you smell what I'm cooking? Pick up what I'm putting down? If you answered yes to both, then you know what this blog is about- customer service on social media. I will be sharing a few personal experiences, and addressing what was both right and wrong with them. Let's get it going! The Bad. … Continue reading No one:……..absolutely no one:……Twitter customer service: sorry to hear that! DM us for a full refund!