Have you ever wondered why gratuities are called, “tips?” It’s an acronym meaning, “To insure prompt service.” Providing your customers with good customer service is important for many reasons, and in the food service industry, we have a huge incentive to provide excellent customer service: our tips. However, I think that the reliance servers and … Continue reading Customer Service: Can Be Hard, Will Be Worth It. →

Paid advertising. Is it worth it? I think so! Paid social media, display advertising, and search advertising are very large in internet advertising. Whether that is mobile or online formats.   Display advertising is the best form of digital advertising. Being able to put your ads on web pages that allow you to have them on there is pretty nice to boost webpage … Continue reading Is paid advertising worth it? →

"Know what your customers want most and what your business does best. Focus on where those two meet."Kevin Stirtz https://www.r2docuo.com/en/improve-customer-service Personally as a consumer, one of my major deciding factors when it comes to choosing a business is what their customer service is like. Whether it be from personal experience, experiences my friends or family … Continue reading Customer Service: The Foundation of Business →

It is no doubt we carry a powerful tool in our pockets every single day. Although I can admit it's slightly sad to say, I would be absolutely lost without my phone. Yes, the calculator and notes apps are incredibly useful, but I would like to touch on how social media apps are also becoming … Continue reading Social Media is the New Customer Service Counter →

Importance of Social Media Customer Service As we continue to see over and over again, Customer Service is so important! It's the support you offer your customers, before or after they buy and use your products or services. Providing them with an easy and enjoyable experience with you. Social media customer service is just as … Continue reading Customer Service is Going Social →

Customer Service on Social Media ScreenCap from Nextiva.com Working in retail myself I’ve learned just how important customer service is. Customer service can be defined as “the assistance and advice provided by a company to those people who buy or use its products or services.” People can be really tough! People can be really nice! … Continue reading Have A Great Rest of Your Day! →

Customers enjoy providing feedback, and businesses appreciate hearing it. The internet and social media became the bridge that connects the two together, making the world a better place for all. Right now, social media is one of the most significant components of a company. People view the internet as a medium through which they can … Continue reading Good Customer Service on Social Media →

Providing Great Customer Service on Social Media Social media can be a great customer service tool for modern businesses and has now been a useful tool for handling customer complaints and concerns on social media. By handling customer complaints and concern on social media, you’ll show other customers how dedicated you are to keeping them … Continue reading Providing Great Customer Service on Social Media →

The most influential thing of our generation is social media, not only is it for entertainment but it is expanding to the business world as technology increases. Digitally advertising is the new way to attract consumers to one’s business or product. The chance of having a larger audience view your brand is higher than not posting on social media. Within a few seconds, … Continue reading Social Media Presence in Business Marketing is Crucial  →