I had no idea what this class was going to involve. I saw that it was part of the Customer Service degree and I decided to take it in order to get promoted at work. I also was having thoughts about coming up with ways to make residual income using social media. I currently work … Continue reading Wrapping up Social Media Marketing →

Customer service is very important to businesses. It is especially important on social media. Anyone in the world could access your businesses social media site and they will see how you treat your customers. They can read reviews and comments and they will see how the business responds. So, depending on all of that, you … Continue reading Customer Service is Very Important →

Living and learning my way through social media marketing has been interesting these last several weeks. I’ve learned a lot and put a few things into practice. Below is a list of things I will or have applied. What will you take from class and be able to use or apply? Explain. Also, do you … Continue reading Takeaways →

I have a love-hate relationship going with social media. When Facebook was first launched, I stayed away from it. I was of the mindset that if someone wanted to talk to me they could call or write me a letter. I know, that's old school thinking. Then, as other family members started to sign up … Continue reading Social Media and Why It’s Become Important to me →

I've done social media management since 2014 and I had no training...  I’ll be honest with you, I’ve been working in social media for just over eight years with the company that I am currently employed with.  Did I have any formal training on the subject? No, I had none, other than I could photograph … Continue reading No Prior Experience… Social Media Marketing Summary →

At the beginning of this course, I did not quite know what to expect. I mostly just expected to read a book and work on some assignments relating to what was in the book. That is what happened, but not in the way that I expected. I did not expect to be writing as much as … Continue reading My Time with Social Media Marketing →

     I remember my first year at NWTC panicking at writing a five hundred word paper, or any paper at all considering it was not what I enjoyed. However, through these past years I have become used to writing and actually quite enjoy it now. I have learned the key is to find an interesting … Continue reading Social media Marketing Lessons Learned →

As I finish up my second semester at Northeast Wisconsin Technical College, I thought I had a pretty good idea about social media and some of the marketing strategies from some of my previous classes. I see ads regularly on my own social media accounts, but after this class, I have learned there is much … Continue reading Social Media Marketing Wrap Up →