Image from statistics linked below. Customer service through social media channels is and has been on the rise for a while. Statistics say 90% social media users use social media to communicate with brands. Weather a business likes it or not social media is no longer a channel that is for posting what you are … Continue reading To Reply or not Reply? →

Social media is arguable one of the best way for a business to get information about there products. They can search through customers profiles that like and comment on their posts to gain feedback. This feedback can then be used to make changes to objectives and direct new changes to the way they are marketing. … Continue reading Products with Media in Mind →

I’m inherently introvert, however, that doesn’t mean I don’t like to go out and be social with friends and family. And although some products are inherently social, it doesn’t mean that a product that is not inherently social can’t be, it just might take some work or some promotional push from a company. Products vary … Continue reading Does it bring joy? →

With all the technological advances we had over the past decade, I think it is pretty safe to say that customer service on social media is definitely important. I mean, it is "Social" media after all, so why not take the opportunity to address your customers? However, I do understand that social media is a … Continue reading Customer Service is important, especially on social media →

Whether you work for a big corporation, or you work for yourself, devising a plan for a new product launch using social media is an excellent idea! If you are familiar with traditional marketing, and use it in your product strategy, then social media marketing strategies can help add to the business’ product strategy even … Continue reading I Have an Idea! →

Ready to start the next big product? You might want to peep this so you get an understanding about how to develop a new brand or product. We are going to talk about how applying social media principles of product, services, design, and lunch. As well as learning how social media can play a role … Continue reading Untitled 6 →

What is going to be the next product that everyone is going to want to have? It is hard to predict the future, but many companies try to do at least some research to find and develop products that consumers will want or need to have. Big businesses have large research and development budgets. What … Continue reading Researching and launching new products with social media →

For my sixth blog post I will be reading and then talking about chapters 11 and 12 from the student textbook. Social media is not only used for pushing products and showing off a businesses brand, it can also be used to help product design and development. One way this can be done is using … Continue reading Blog post 6 chapters 11 and 12 →