Customer Service is Key

Customer service jobs, I know everyone has taken part in one job that requires customer service. Every job now days has a customer service team just for this specialty. From experience in plenty of my entry level jobs, I have been yelled at, praised, acknowledged, etc. The list goes on. I have learned that great … Continue reading Customer Service is Key

Customer Service and Social Media… Why not?

When I think of customer service, I think of a woman yelling at me because she said I didn’t give her receipt as I struggle to find it because I start doubting that I actually gave it to her. But then my manager checks the cameras and watches me hand it to her. I sigh … Continue reading Customer Service and Social Media… Why not?

Does Your Social Media Plan Follow These Tips?

Social media is such a huge part of our world now that it’s inevitable that it will be part of your marketing strategy. If you’re not on social media, or don’t have a strategy, you’re doing your business a disservice. With social media, planning a good strategy is everything! The First Step Before you can … Continue reading Does Your Social Media Plan Follow These Tips?

Importance of Customer Service on Social Media

            Hello everyone! Today I’d like to talk to you about the importance of customer service on Social Media. Why could customer service possibly be important? Why should we care? Why does this matter? Whenever you walk into a business, you’re greeted upon entry. Right? Wouldn’t you want a positive experience online as well? Yes, … Continue reading Importance of Customer Service on Social Media

Customer service and how it revolves around social media

The way you interact with customers can make or break your business, in person and online. The root of good customer service is the customer achieving their desired outcome. Customers want fast and genuine support from workers who treat them with respect. Bad customer service is many things that fall back onto the employees and … Continue reading Customer service and how it revolves around social media