Does Your Social Media Plan Follow These Tips?

Social media is such a huge part of our world now that it’s inevitable that it will be part of your marketing strategy. If you’re not on social media, or don’t have a strategy, you’re doing your business a disservice. With social media, planning a good strategy is everything! The First Step Before you can … Continue reading Does Your Social Media Plan Follow These Tips?

Importance of Customer Service on Social Media

            Hello everyone! Today I’d like to talk to you about the importance of customer service on Social Media. Why could customer service possibly be important? Why should we care? Why does this matter? Whenever you walk into a business, you’re greeted upon entry. Right? Wouldn’t you want a positive experience online as well? Yes, … Continue reading Importance of Customer Service on Social Media

Customer service and how it revolves around social media

The way you interact with customers can make or break your business, in person and online. The root of good customer service is the customer achieving their desired outcome. Customers want fast and genuine support from workers who treat them with respect. Bad customer service is many things that fall back onto the employees and … Continue reading Customer service and how it revolves around social media