Why is social media important to me? Ever since I was little I wanted to know what was going on in the world around me. Everyone seemed to know everything before I did. I only ever heard of so called important things from other people. It was rare for me to read things on my … Continue reading Is It Really That Good? →

It seems like social media makes the world go around these days, and that is just my opinion. The world is always changing and growing, and with that the technology is getting more advanced. With that being said, where there is technology, there is social media, where there is social media there is shopping, and … Continue reading How Your Customer Service Can Affect Your Business on Social Media →

Building relations with customers via social media and the way these channels are managed is an essential element of the brand’s success. Social Media can positively influence sales and to a large extent brand loyalty and connection. And although social media was initially used primarily for personal use and to maintain personal interactions, with their … Continue reading Why we need Customer Service →

This slogan right here, is what most companies need to have as a mentality when dealing with their customer service support. To be proactive, a lot of them have customer service linked into their social media platforms. Many use Facebook or Twitter to reach out to customers, and encourage them to give reviews or feedback … Continue reading You Say, We’ll do it →

Social media, like any social interaction, requires some specific know how of what to do and what not to do. There are many platforms you could pay attention to, but here I will talk about my experience with Instagram and YouTube. Before that though, There are some basic things that can really help when learning … Continue reading Social Media: A Few Customer Service Tips →

Have you ever ordered something and they got it wrong? Like most of you I have as well. This past summer I had ordered 3 pairs of shoes from Vans. Two days later I received my order, I was so excited, I opened the box to a heart attack. Where were my shoes? Because these … Continue reading How I Got Lisa Simpson Vans →

These past years I never knew what I wanted to do in life. It was a constant question, am I good enough to do this or is my job good enough for my family. When I was growing up, I had a rough childhood and there were many choices to make. What road should I go down? Will this … Continue reading Above and Beyond →