Commit to Social Media for Customer Service

It is safe to say that social media has taken over (almost) everyone's life.  Approximately 4.7 billion users use various social media platforms with 74 percent of global marketers continuing to invest in social media marketing. One of the key benefits of having a strong social media presence is the opportunity to connect with customers and … Continue reading Commit to Social Media for Customer Service

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Social Media Goes Video First

Social media surrounds us daily and has become the most influential and important virtual spaces where people, businesses, organizations – almost everyone - can use the many forms of digital content to communicate shared ideas, learn, educate, advertise, show, promote, and more. The biggest trends that are shifting the way we watch digital content, and … Continue reading Social Media Goes Video First