I have working in customer service for a little over 3 years. I have seen good customer service and bad customer service. I feel like customer service and I have a love hate relationship. I have worked at Maurices (a women's clothing store) for a little over three years. I have had great customers, and … Continue reading Customer Service
Month: December 2021
An In-Depth Review of Customer Service on Social Media
Social media has brought a whole new dynamic to customer service. Utilized as a tool, it gives companies the ability to deliver customer service around the clock. If an interaction ends positively, it will provide an example for other customers the effort a business will make to achieve customer satisfaction. From the consumers perspective, they now have several … Continue reading An In-Depth Review of Customer Service on Social Media
CS is more than a game “Counter-Strike”
Have you ever felt disappointed after integration with a company? Many of us would answer: “Yes, often.”. Why does it happen? What kind of experience do they get through? People are active users of different kinds of services and items. We buy or go somewhere almost daily. It can happen either face to face or … Continue reading CS is more than a game “Counter-Strike”
Eagle Social 
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