The Customer Is Always Right…

https://www.commbox.io/still-not-providing-with-24-7-customer-service-here-are-9-reasons-why-you-should-start-right-away/ The popular phrase, “The customer is always right” is one that everyone has heard at least once in their lifetime. For me, the phrase is reiterated in my head almost every day. Working in customer service, you come across a variety of different people. Some understanding, some not so much. People having a bad day, others having a good one. Regardless of how the customer … Continue reading The Customer Is Always Right…

Goal or Habit?

I recently posted a reply on someone’s post about how to find more customers on social media. I stated that one of the best books I read this year has been Atomic Habits by James Clear. I recommended that the person read it as I think it really is helpful when working on advancement, forward … Continue reading Goal or Habit?

Social Media Marketing is not for Dinosaurs

     I started my career as an Advertising Executive for a community newspaper shopper, in August of 2000. The internet was still in its infancy and social media consisted of a series of electronic dots and dashes called Morse Code. The owner of my newspaper believed the internet was a fad and would quickly magically … Continue reading Social Media Marketing is not for Dinosaurs

Getting Social with Customer Service

Image by Wokandapix from Pixabay We all know that good customer service is a crucial part of running a business. Customers want to work with a company that is responsive to questions, supportive of their customers, and helpful when there is an issue. In the past, customer service mainly happened through in-person interaction, phone calls, … Continue reading Getting Social with Customer Service

Social media has become vital in everyday life

Social media is now an important part of many people's lives. In fact, a study suggests that half of the children who are aged between eight and seventeen years have social networking profiles like Facebook, Instagram etc. Not only the young people, but people of all ages, and all profession are using social networking sites … Continue reading Social media has become vital in everyday life