Hey guys! So today you all are going to read about customer service! Whoo! Right? You guys are probably thinking "why is she excited about customer service", "oh jeez okay I'm not reading this." Well before any of you think that, just bare with me. This isn't going to be one of those boring blogs … Continue reading Customer Service On Social Media →

Hey guys in this blog post I will mostly be talking about customer service, I know you're probably thinking " why customer service", but I promise it will change your point of view. Customer service is something that everyone has to deal with throughout their lives but yet most have bad experiences over good ones. … Continue reading Why Customer Service is so important →

What is Content Marketing? As marketers, we hear the words "content" and "marketing" all the time. From, "we need more content" to "let's put together our content marketing strategy". But, what exactly is content marketing? Hubspot defined it best when they said, "Content marketing is the process of planning, creating, distributing, sharing, and publishing content … Continue reading A Guide to Social Media Content Marketing →

Living in a consumer driven country is not easy. At every waking moment we are advertised to in order to contribute our earnings towards some marketed goal. Especially in the US it can be a part time job to just make sure that your time and energy is spent on a brand / product that … Continue reading Are You a Dollar Sign or a Human? →

Introduction: I’ll mostly be talking about customer service in this post. I know we all have had to deal with it at some point in our lives. Good or bad, hopefully more good though! Especially during this time, it’s made a huge impact on how we live our lives. Usage of social media and shopping … Continue reading Service VS. Experience →

Growing up in the 90s, it was all about riding our bikes around the neighborhood, hanging out with friends at the park and then making sure we were home when the streetlights came on. Playing Nintendo and watching nickelodeon was the high light of my childhood. That was until AIM became a thing. Back then … Continue reading 90s Baby →

The truth is a relative and elusive concept to pin down. It's also quite slippery. It's like an eel. The harder you try and hold onto it, the more easily it shoots aways from your grasp. It seems the best way to manage truth, is to let it be there for examination rather than hold … Continue reading Time, Investment and Social Media →

How it All Began So, where do I want to start? Well, first and foremost, my name is Wilker Landaeta and I am 22 years old and have been using social media since I about 10 years old. It all started on Facebook, when I went home begging my mom to help me create my … Continue reading Social Media in My Life →

Customer Service on Social Media is NOT simple. I’d like the opportunity to give you guys my fair share of opinions and experience on Customer service on social media. In today’s world Social media really can make and or break a company. Now obviously that’s within reason, some companies could pretty much do whatever they … Continue reading Simple Social Media….Never. →

As a 90s’ baby, I was one of the lucky ones to experience the entire social media evolution from Myspace, to the popular platforms of today like Facebook, Instagram and Twitter. It is crazy to think that for almost half of my life, social media was nonexistent and that I didn’t have a cell phone … Continue reading Growing Up in the Social Media Evolution We Called Myspace →