When anyone mentions “customer service” shudder, I instantly have flashbacks to my teenage and college years where I was paid minimum wage to deal with disgruntled customers who didn’t like ice in their ICED coffee. Who knew that even going to college to avoid customer service work, it would become a valuable and useful tool … Continue reading I Thought I Was Done with Customer Service… →

Hello World! Today we are going to talk about the most intriguing part of any business. Customer service! No need to clap, I know it's an incredible topic to discuss. But in all reality we know how crucial this is because most of us have dealt with sh*tty customer service representatives. It sucks. Flat out … Continue reading Customer Service: Why it Matters →

 As a consumer, customer service is one of the most important factors in my buying decisions. I like being treated like a priority and feeling like a brand cares about me and truly wants to help. I would rather spend more money on a product in exchange for better customer service. According to an article … Continue reading Customer Service: Why is it Important? →

Many companies prioritize on one of two concepts to boost their company's notoriety and popularity; the quality of the product, or the amount of a product they can produce. While these are important for business, these companies are missing out on an important aspect that is more personal than the any other part of the … Continue reading Cheap and Easy: Why Don’t Companies Put More Thought Into Quality Customer Service →

      Customer service it the key to making money and keeping customers coming back, without good customer service and WOM of other customers most businesses will struggle especially the small ones. Today I wanted to talk about customer service and why it is important especially with social media. Prior to social media retailers just had … Continue reading Customers!!! Gotta Love Them!! →

Like most people I know, one of my least favorite things is having to deal with customer service. I find it hilarious how bad a company's customer service can really be. I mean just like celebrities give the cliche speech at award ceremonies ending in “I wouldn't be anywhere without my fans” really are the … Continue reading Service With A Smile →

Good customer service should be with you always, no matter where you are. If you’ve worked any customer service job in your life, you know exactly what this means. All my life I have worked to make sure the customer is happy. This comes natural to me, just because I have been raised to treat … Continue reading Customer service, always & forever →

No matter what your business may be, Customer service is a vital aspect of your business that some may not think about daily. But it can positively or negatively impact your business, whether it be helping a customer with a grievance or making sure your customer has a quality experience. On social media, customer service … Continue reading Customer service: the good, the bad, and the Viral. →

"Setting goals is the first step in turning the invisible into the visible."Tony Robbins The Art of Simplification For as long as anyone can remember, humans have dedicated themselves to the art and science of trying to make sense of the world around them and, in turn, how they should act in order to succeed … Continue reading Whittling Mountains: Setting SMART Goals →