In the past companies customer service was restricted to being either in person or over the phone. Nowadays brands need to extend their customer service from the interactions of old to the online space. Social media definitely helped brands not only get in touch with their consumers, but helps them stay relvevant. Now instead of … Continue reading Social Media Customer Service: Excel or Flop →

I am the type of person that typically would rather scroll through social media and lurk instead of posting. This ultimately hinders my future goals, since I would like to take on commissions and other freelance work. Posting my work on the various platforms I have is a must since it’ll be a way for … Continue reading Overcoming Social Media Anxiety →