Social media is an ever-growing form of communication and information that seems to dominate many people’s lives. As someone attending school for marketing, it’s an extremely important aspect of marketing that continues to grow every year. Overall there was a lot that I learned during the course of this class, and it has caused me … Continue reading Applying What I Learned to my Daily Life →

Almost everyone has a go-to “bad customer service” story, or at least, I know I have a repertoire of poor customer service stories. However, there are really only two stores that stand out, so much so that I refuse to shop at these places anymore. While it’s true I’m being spiteful to a certain extent … Continue reading Control Over Customer Service →

I consider myself a very private person. I don’t have a personal Facebook, I’ve never had a Twitter, and I don’t follow anyone I know in real life on Instagram. When you Google my name, “Leah Foss,” you’ll scroll through plenty of other women, but you won’t find me. From a young age I never … Continue reading Navigating Instagram →