I'll be honest, as someone who has never taken a marketing class before, or who has never even heard about 90% of the things discussed in this class before taking it, I had a little bit of a hard time keeping up at points. That being said, I've had the opportunity to review everything before … Continue reading Take-Aways from the Class?
Customer service is important for businesses of all sizes. Supporting your customers before and after a purchase can encourage them to purchase or use your service again, and it can even help to grow your business through the word of mouth. On the flip side of the same coin, poor customer service can lead to … Continue reading Customer Service, and the Benefits of Social Media
Nowadays, it'd be pretty surprising to see someone who doesn't have some sort of social media presence online. Nearly everyone who has a phone or laptop has delved into an online chatroom with friends, or has watched a "How-To" video at some point in their life. Social media is an incredibly vast concept that covers … Continue reading How Important is it to you?