Take-Aways from the Class?

I'll be honest, as someone who has never taken a marketing class before, or who has never even heard about 90% of the things discussed in this class before taking it, I had a little bit of a hard time keeping up at points. That being said, I've had the opportunity to review everything before … Continue reading Take-Aways from the Class?

Customer Service, and the Benefits of Social Media

Customer service is important for businesses of all sizes. Supporting your customers before and after a purchase can encourage them to purchase or use your service again, and it can even help to grow your business through the word of mouth. On the flip side of the same coin, poor customer service can lead to … Continue reading Customer Service, and the Benefits of Social Media