It's everyones job. ~Anonymous I had a job for four years where my actual title was “customer service representative.” I worked on a team in the customer service department. I learned the skills necessary to let the company’s customers know where their product was, set up their new orders, and to do so in a … Continue reading Customer Service is Not a Department… →

One millennial’s social media memoir. I remember back in early 2004, being a sophomore in college and sitting in my college dorm computer lab either doing homework or browsing the internet with a handful of other students. I did not own my own desktop computer yet. A lot of us didn’t. It was nothing like … Continue reading “Why I can’t give up Facebook”   →