How Social Media Changed Customer Service

Social media has changed the way we do business drastically and there’s no denying that. Social media has also changed customer service behavior in the recent years.  Before online shopping and the internet revolutionizing things, people had to go into stores to receive help or service from a business. Even then, there was no guarantee … Continue reading How Social Media Changed Customer Service

The Importance of Personal Branding Take a moment to think about the things you’re passionate about. Do you love sports or gaming? Maybe, you’re someone who enjoys hiking and being outdoors. Whatever your passions are, you should be sharing them with the world. When you do this, you’re creating a personal brand for yourself and making that personal brand … Continue reading The Importance of Personal Branding